View Full Terms and Conditions
Please visit the link below to access the full terms and conditions.
Terms and Conditions Overview
This section is a summary of the key terms and conditions governing your use of our website.
Your engagement with our platform is greatly valued, and understanding these terms will enhance your experience. Please take a moment to familiarise yourself with the following essential points.
Payments can be made securely through our various sales channels, including the e-commerce platform Jumia, using the accepted methods listed at checkout.
We offer reliable shipping services across Kenya with estimated delivery timelines provided at the point of purchase.
Purchases made from Jumia are subject to Jumia’s Terms and Conditions
We have a no-return, no-exchange policy on all purchases made directly from us.
Reach out to our support team via email or phone, as detailed on our Contact Us page, for assistance.